Lead a more fulfilling life at work and beyond.

Misery loves company. Chances are you've heard that saying.  Chances are you've experienced that saying. As a leadership consultant, I see it all the time. It can start as one team member and before long, the entire team is miserable. We can't underestimate the influence of the people around us. 

Bravery loves company. But here's the thing.  Bravery loves company, too!  Last week I had the honor of being the keynote speaker at the Governor's Inter-Agency Committee of State Employed Women (ICSEW) conference and we spent the entire morning exploring about our strengths. How to discover them and how to live them.

As part of the workshop everyone identified their top three goals. Then folks partnered up to coach each other on how to use their strengths to reach their goals. A woman in the audience stood up and shared her goals. She was brave and real and vulnerable. As she shared her goals with over 100 people you could have heard a pin drop. She shared her real goals. She could have taken the easy way out and shared the goals that we've all heard before. But instead she shared her real self with all of us.

What happened next was breathtaking. The support and encouragement and love that came from the audience took my breath away. I didn't realize I was tearing up until I felt the tear on my cheek. It was such a beautiful moment to be a part of.

Yes, misery loves company. But so does bravery. And love. And kindness. And compassion. And honesty. And the kind of courage that allowed a woman to stand in front of a conference and share her heart. Because of her, I walked out feeling braver and I know I wasn't the only one. 

Joy isn't something we have to find.  We don't have to search for it, or earn it, or wait for it.  We just have to feel it when we can, and be kind to ourselves when we can't.

​Joy has been on mind and my heart a lot lately.  I was asked to present a workshop at the Governor's Distinguished Management Award event and the topic was Joy.  I thought about joy.  I read about joy.  I even wrote a not so good Haiku about joy.  By the time the day came (today!), I was ready.

During the workshop I shared three paths I've taken to joy:
1. Pay attention to what has your attention: we talked about the tendency to be so focused on what's wrong that we forget to celebrate what's right.

2. Embrace the pause: we talked about the "oh #$%!" moments when you say something and wish you could pull the words from the air and stuff them back in your mouth. The best way to prevent those moments is to pause - to give yourself a few seconds (minutes! hours! days!) so  you don't say or do something you regret.

Then sh*t got real.  

3. Sometimes surviving is enough: We talked about what to do when joy feels impossible. If we are blessed to be on this planet long enough, there will be suffering.  There will be gut-wrenching, falling to the ground on your knees kind of suffering.  There will be moments where even survival seems difficult, let alone feeling joyful.  

How can we build workplaces full of trust so that in those moments when joy feels impossible, we are surrounded by people who care about us?  How can we build systems and processes that aren't reliant on a single person so that if someone is out, the work carries on seamlessly? 

I am fortunate to have had several of those workplaces in my career.  And today I got to talk about one of them. 

I shared my story of when joy felt impossible, after the loss of our darling baby. I shared how I wasn't sure that I could ever be "me" again and how kind and patient and gracious my boss was to me.  I would go on to work for him for another eight years.

That's the power of leadership.  While the number one reason people leave their jobs is because of their boss, I can tell you that the number one reason I stayed was because of mine.  

The simple, often overlooked fact is this: work gets done with and through people. There’s nothing more impactful on people, their work, and their performance, than trust. But a lot of us are getting it wrong.

On this episode, Leadership Consultant and author Amy Leneker joins us for a fascinating look at how trust works in the workplace, how it’s changing, and what we can do to build it.

Episode highlights:

• Lack of trust is intangible, but creates tangible impacts (low performance, silos, work arounds, burn-out, etc.)
• When trust goes down on a team, everything takes longer and costs increase. When everyone is checking up on everyone else, it can cost our team more time, more energy, and cuts at our potential to take risks and innovate.
• There are 13 behaviors that you can adopt/expand on now that lead to greater trust for our teams, our relationships, and our organizations

Amy Leneker is an optimistic, joy-seeking, recovering perfectionist. She is a sought-after leadership consultant and coach who is known for her trusted advice and her track record of delivering results.

After spending two decades in the public sector climbing the career ladder to executive positions, Amy began a soul-searching, gut wrenching journey to get clear about what she really wanted to do and more importantly, who did she want to be? In stillness, she found the answers.

Because of her ability to engage and energize audiences, Amy has had the opportunity to appear before hundreds of audiences as a keynote speaker and presenter. She has also designed and delivered training to thousands of leaders and practitioners.

As the first person in her family to go to college, Amy believes in the power of education. She holds a Masters of Public Administration and teaches graduate level courses in leadership development.

AMY LENEKER
LEADERSHIP CONSULTANT

As a girl who couldn't stand the sound of her own voice of an answering machine (am the only one who still remembers answering machines?!) the thought of doing a podcast was terrifying.  But it was so much fun! So. Much. Fun! 

I met Christian Anibarro of Impact Consultancy at Starbucks.  After a few awkward moments of trying to drink coffee quietly (clearly I had read too many online articles about what to do and not do during a podcast interview, most notably was to drink coffee quietly) I was able to just enjoy the conversation.  Who doesn't want to meet at Starbucks to talk about the connection between trust and leadership?

There were two minutes left in the lunch break.  I grabbed my cell phone to turn it off just as it rang in my hand. "School nurse" flashed on my screen and my heart started pounding. I had programmed "school nurse" in my phone for the nurse's direct line so whenever I got a general message from the school I wouldn't have this reaction. The heart pounding, trouble breathing, I-think-I'm-going-to-be-sick feeling.  

The nurse explained that my daughter had fallen off the monkey bars at school and was in a lot of pain.  I could hear her sobbing in the background which is when I knew she was really hurt.  I asked the nurse if I could talk to my daughter. When she was on the phone, I asked her to take a few deep breaths with me. As she started to calm down, I told her to sit tight and that Dad was already on his way to the school (dear apple, thank you for making the iphone so I can be on the phone and texting at the same time!).

I was facilitating a full day training and still had the afternoon to go. Panicking, I called my dear friend, Joe Vansyckle, to ask if he could come cover for me. He couldn't. But he did something better - by asking a few simple questions, he helped me get clear on the next right thing to do.  The only thing to do.

When I explained to the leader what had happened, she said, "Go! We will figure out what to do about the training later.  Family comes first."  And with that, several of the team members ushered me out the door.  One helped me pack up my things and another announced to the class that I had to leave for my daughter.  

Several x-rays told the story that she fractured her arm and in four weeks, she will be good as new.  There's another story here, though.  It's a story about a workplace that didn't make me choose between work and family.  It's a story about a workplace who even though they had spent months preparing for the training I was there to offer, didn't give it a second thought when I had to leave. 

Thank you to Ann Bruner, of the Washington State Department of Licensing's Information Services Division.  That moment that may have seemed small to you meant the world to me. 

When was the last time you were afraid? As in the you're going to fall flat on your face and look like an idiot kind of afraid? For me, it was about 90 minutes ago. Fear isn't a new emotion for me. Fear has been a lifelong companion - afraid of not being enough, afraid of being too much. Afraid of not knowing who I am, afraid of actually knowing who I am.

So when I woke up this morning and was greeted by fear it wasn't unusual. I've had more mornings than I can count that I wake up with my old pal fear at my side. Being afraid isn't new to me.  Doing things even though I'm afraid?  Yep, that's new to me.  

And that's how I found myself at Starbucks this morning to be interviewed by Chris Anibarro for his podcast, Thought Revolution. After a few minutes talking and laughing with Chris, I forgot all about being afraid. I was having too much fun. Here's to letting fear step aside and letting fun take its place!

"In the last 10 years, authenticity has become the gold standard of leadership," says Bill George in his article, The True Qualities of Authentic Leaders.

Take a step and download my Authentic Leadership Quick Form.
It's easy and insightful.

Set Sail is an interactive journal designed to help readers navigate their leadership journey. Through engaging and insightful prompts, readers will discover the leader they are, and the leader they want to be.

Featuring breathtaking images of the sea, this inspiring book will ignite your creativity. Designed for one month of reflection, Set Sail includes 31 thought-provoking quotes to help readers reflect on their leadership journey.

​I used to wish there more hours in the day. But then I realized I would likely take those hours and fill them with more emails, more laundry and more trips to the soccer field.  In other words, I would take those hours and fill them with LIFE.
 
I don’t need more hours – what I really need is more alignment of those hours with the things that mean the most to me.  It sounds so simple but can be so fricken hard!  What starts out as “one more email” can quickly turn into hours.   
 
So, this holiday weekend I am doing some different. I am going to UNPLUG.  For real.  No email, no conference calls, not even LinkedIn (oh, LinkedIn, I miss you already!). 
 
When my kiddos said they were going to hide my laptop, I knew what they were saying.  They were saying what they really want to do this Thanksgiving weekend is spend time together.  And I want that too!
 
I love my job and I love the leaders and teams I get to work with.  I am confident that by taking time to really UNPLUG I will be an even more present leadership coach.  Happy Thanksgiving, friends!
 
PS If you get an email from me before Monday, November 26 it means my computer has been hacked! J

Dear God, please have someone show up, other than our moms.  
That was my wish and my prayer the night before the Governor's Lean Transformation conference when I had visions of my friend and colleague Joe Vansykle and I presenting to a room, alone.  Well, except for my mom.  And Joe's mom.

Dear God, please don't have me cry before this thing even starts!  
That was my wish and my prayer as I was talking to a friend before the presentation started. You know that feeling of holding your sh*t together and then you see someone that cares about you? I was doing just fine until I saw his familiar, friendly face. In that moment, I felt relaxed and safe and supported.  He said, "I believe in you."  And I believed him. 

Dear God, please stop my knees from shaking or I am pretty sure I am going to fall down.  
That was my wish and prayer as Joe opened the presentation (he was brilliant by the way!).  I've done presentations before but I don't remember ever being this nervous.  Or this excited.  My knees were shaking so much I had to sit down.  And even then I noticed the water was shaking so much in the bottle I was holding that I had to put that down too.  A friend who was sitting next to me noticed and leaned over and said "Just breathe. You've got this."  

Dear God, please let me say what needs to be said. Oh, and please don't let me vomit from nerves in front of all of these nice people.  
That was my wish and prayer as I walked toward the stage and Joe handed me the microphone.  We had spent hours pouring our hearts and souls into the workshop and wanted so badly for it to be value-added.  

Dear God, thank you for that.  Please give me a chance to do that again.  And soon!  
That was my wish and prayer as I left the conference having talked to dozens of people who were impacted by the workshop.  To all of you who found me in the hallway, in the coffee line, and in the bathroom (a little awkward but totally fine!), please know that I heard you.  

I heard your stories and I remember.  I remember that you're in a leadership role and wish you weren't.  I remember that your husband and daughter haven't talked for years.  I remember that you cried when you read your 360 report from your team.  I remember that you felt so depressed this morning you weren't going to come to this conference but your wife convinced you to go.  I remember.

Thank you for sharing your stories with me and for letting me share my story with you.

When the leader said to me, "It's not my job to care about my team!  I get paid to make sure the work gets done." I wasn't quite sure how to respond.  As a coach it is my job to be curious not conclusive.  The value in coaching comes from the client having a safe space to sort through their thoughts and feelings.

And so I got curious.  I asked them to complete and repeat, "It's not my job to care about my team because...."   Silence.  More silence.  And then tears.  And then this:

"It's not my job to care about my team because they don't care about me."

What came next?  More tears (them).  More curiosity (me).  We ended the coaching session as if often the case - with more questions than answers. 

I wish I could say that I offered a silver bullet guaranteed to transform the team overnight.  But I couldn't.  There is no such thing (and for the love of everything holy if there is such a thing will you please text it to me immediately!?).  Instead I offered kindness and support and recommendations for how the team could work better together.  

I can't promise you an office full of rainbows and unicorns, but I can promise you this.  Leaders who don't care (or pretend to not care) will never get the best from their team.  And team members who don't care (or pretend to not care) will never get the best from their leader.

Caring can't be delegated to a select few on an org chart.  It's up to all of us.